What matters to your customers? The end to end customer journey, not individual moments, are the unit of measure when determining what your customer need and how that connects to your business goals. I have a curiosity to find those answers, and as Chief Ideator, I thrive on the opportunity to determine new ways where both the customer and employee can succeed on that path together.
In my free time I design costumes for Minnesota’s talented competitive dance soloists and teams. In one of life’s great full circle moments – the tiny dancer (my daughter) that I began designing for has now become my collaborator and partner, as a choreographer for the next generation of performers to take the stage.
In all my pursuits, I put a high premium on collaboration, integrity and innovation. The best part of my day is being surrounded by great people with the vision and ability to impact material change; for both Infinite Green’s clients and their customers.